Features
Everything a phone system should do.
Built on the GranSun PBX platform and hosted in the cloud, so there is no phone server to buy, patch or replace.
Answer every call
Auto-attendants
A professional greeting and menu that routes callers to the right person or department.
Call queues
Callers wait in line with music or messages instead of hitting voicemail.
Ring groups
Ring several phones at once or in order, so someone always picks up.
Time-based routing
Different call handling for business hours, after hours and holidays.
Custom greetings and music on hold
Your voice, your message, your music.
Find me / follow me
Calls follow you from desk to cell to laptop.
Work from anywhere
Mobile softphone
Your business line on iOS and Android, with your business caller ID.
Desktop app
Make and take calls on Windows and Mac with a headset.
Hot desking
Log in to any phone and it becomes yours.
Bring your own phone
237 supported models from 20 brands provision automatically.
Collaborate
HD conferencing and meeting rooms
Audio and video meetings with screen sharing.
Business texting
Send and receive texts from your business number.
Group chat and company messaging
Keep teams talking without another app.
Fax to email and web fax
Send and receive faxes without a fax machine.
Insight and control
Call recording
Record calls for training, quality and records.
Call analytics
Volumes, wait times and outcomes by person or queue.
CRM and calendar integration
Caller details and click-to-call in the tools you already use.
Role-based administration
Give managers and departments the right level of control.
AI built in
Voicemail transcription
Every voicemail arrives in your inbox as text and audio.
AI voice greetings
Natural-sounding greetings without a recording studio.
AI voice agents
An AI assistant that can answer common questions and route calls.
Live transcription
Real-time transcripts of calls when you need them.
Some features depend on the license level. See Plans for details. AI features may carry usage costs from the AI provider.
Ready for a better phone system?
Tell us about your organization and we'll come back with a plan and a quote.