Switching
A smooth switch, start to finish.
We handle the details so your callers never notice the change.
Free review
We learn how your organization handles calls today: lines, phones, departments, after-hours needs and your current bill. Then we recommend the right mix of licenses and phones.
Number port
We file the paperwork to move your existing numbers. Your current service keeps working until the moment the numbers switch over.
Setup
Your greetings, call routing, extensions and voicemail are built before go-live. Phones arrive programmed, or your existing supported phones are provisioned.
Training
A short walkthrough for your team, plus user guides and ongoing support after go-live.
Switching questions
Can I keep my phone numbers?
Yes. We port your existing numbers. Toll-free numbers can usually move too.
Will we have downtime?
Your old service runs until the port completes, and the new system is ready before that day, so calls keep flowing.
Do I need new phones?
Often not. If your phones are on the supported list, they set themselves up. If not, you can rent or buy new ones.
What about our internet connection?
We'll check that your connection and network can carry clear calls, and recommend PoE switches or Wi-Fi if needed.
What happens if our power or internet goes out?
The system lives in the cloud, so calls can be routed to mobile apps or other locations according to rules you set.
Start with a free review.
We'll look at what you have today and show you what switching would look like.